Top 5 Free Website Chat Platforms for Startups

Woman using computer laptop on wood desk. Online live chat chatting on application communication digital media website

Are you looking to introduce a live website chat option on your website? If so, we’ve got just what you need. Here are the top five free website chat platforms that can help you improve your business.

hubspot live chat software
Screenshot of HubSpot’s website

1. HubSpot

HubSpot is one of the best marketing and CRM software on the market. It can help you engage with your visitors and gain more traffic. The website chat option is available for free in the CRM tool of this platform.

The good news is that the CRM package is also free on HubSpot. This means you don’t have to spend a dime to get more leads. The automatic chatbot will help your sales operative collect essential customer data for smoother communications, helping you convert more leads.

livechat with sactivecampaign
Screenshot of LiveChat’s webpage on the ActiveCampaign website

2. ActiveCampaign

ActiveCampaign is one of the top email marketing apps that offers other services. For instance, you can use it for extensive CRM automation when performing email marketing.

Another key benefit that this platform offers is LiveChat Integration. You can use it on your website to communicate with visitors. The best part is that the service also helps you easily follow up with the customer after the chat.

The top thing to note about ActiveCampaign’s website chat option is that you can use it free through the free trial. If you like its premium features, you can subscribe to the service for a reasonable fee.

respond.io website
Screenshot of Respond.io’s website

3. Respond.io

Respond.io is an excellent free messaging tool that helps you set up website chat on your startup’s platform. You can engage with customers and resolve their queries. This service provider also offers an AI feature with the free live chat option.

The AI allows you to form “Smart Replies” to answer repetitive customer questions. This will help your sales operative save time and manage clients that require higher attention. Besides that, the website chat integration of this platform will also help you troubleshoot with ease.

Click Desk's website
Screenshot of ClickDesk’s website

4. ClickDesk

ClickDesk offers a live chat program to help you collect customer data easily. The top feature of this software is a map feature that helps you learn where the client is chatting from. This is so that you can offer them highly targeted customer service.

Besides that, the platform also helps you add a pre-chat survey before the interaction begins. This allows your customer representative to collect the client’s name and other relevant information.

Pure Chat's website
Screenshot of Pure Chat’s website

5. Pure Chat

Pure Chat offers an excellent live chat software to allow you to interact with your visitors. The best part about this platform is that it offers a user-friendly solution your startup can likely benefit from. That said, you don’t have to worry about learning curves and complex software.

The live chat option also comes with a widget that helps you easily install it on the website. A key feature of Pure Chat is that it is compatible with mobile and desktop interfaces.

Final Words

These are the five of the best free website chat platforms for startups. You can easily use any of the options above to help your business grow.