John Halloran of Mobile Health Talks Leadership and Creating Value

Grow. Achieve. Succeed. Repeat. All from your inbox.

By signing up for this free service, you agree to our privacy policy. You can unsubscribe at any time.

MP recently sat down with John Halloran, the CEO and founder of Mobile Health. He’s a Boston native who has spent his entire career at the intersection of technology and healthcare. Now, he’s focused on helping companies better connect their people to the well-being and care they need.

John Halloran headshot Mobile Health
Mobile Health Founder & CEO John Halloran / Photo courtesy of John Halloran

What is Mobile Health, and how is it unique?

Mobile Health is a digital health and well-being technology company. We are the only solution built from the ground up to make it easy for employees to connect with their health & well-being in impactful, personalized ways — all in a single platform.

How is Mobile Health making employees’ lives better?

Our goal is to provide technology that makes it radically easier for employers to get guidance and support out to employees — and their dependents — for the health, well-being, benefits, and care available to them. People are managing a lot in their daily lives. Along with work, family, leisure, and the unexpected, it’s hard to also manage all aspects of your well-being effectively, including physical, mental, financial, and career-related health. The truth is most healthcare solutions are complicated, unintuitive, and hard to use. It’s why employees historically under-utilize available care, which then increases the risk for employee health and business productivity. It doesn’t have to be this way. 

Mobile Health simplifies care for employees in three major ways:

1 – Aggregating holistic health & well-being programs to a single point of access

2 – Driving well-being engagement with personalized communications and health education based on AI

3 – Providing real-time analytics and insights to help companies make better well-being decisions and improve employer culture, employee retention, and manage healthcare costs

Our technology uses data and science to recommend when someone should join a well-being challenge, get a screening, or get a service based on data. The most valuable outcome is one of the people improving their health & overall well-being. It’s the best feeling when we receive news of users improving their well-being, getting treatment, and recovering from early signs of serious illness because the Mobile Health app prompted them to act.

4. What are three obstacles you’ve faced while getting Mobile Health to a viable company?

Whenever you start a new venture, you must start with what problem we were trying to solve and what unique way we could solve that problem. There is a lot of data about how broken the healthcare system is. Healthcare costs too much and is over complicated. But an even bigger problem was the health of workers was deteriorating. When you add the pandemic to this, this is a critical time for employers to step out and help employees. Once we settled on a core problem to solve, the three biggest obstacles were:

1 – Recruiting a world-class team to help us pursue the opportunity. If we didn’t get this right, the company would never have made it past our first year.

2 – Finding real customers who shared our view of the problem space and how to solve for an overly complex and costly healthcare system with a population whose health is deteriorating. If we hadn’t found our first set of customers, we never would have proven our solution, and we would never have made it past our second year.

3 – Scaling and commercializing the product so we could help millions of users. Had we not been successful with this, we would not have made it past our fourth yrar, when our growth started to take off.

Do you believe there is some sort of pattern or formula to becoming a successful leader?

As a leader, you must set the vision for where the organization needs to go and then remove obstacles to help your people see that vision through. In my experience, the job comes down to putting the best people in roles they are best suited for and focusing most of my energy on supporting them to do their best work. After all, they are the experts.

What are three pieces of advice you can share with people looking to become influential leaders in their businesses and why?

1 – Get diverse input. When you hire a smart, diverse group of people, you have a wealth of rich perspectives to help you make the right decisions. In addition, diversity helps you understand the market more holistically and develop products for a better market fit. 

2 – Become an expert problem-solver.This starts with making sure you fully understand what you’re solving for before you begin executing. When your team encounters obstacles, you’ll come to better solutions if you can sharply identify exactly what the problem is.

3 – Look at all the angles.Before jumping to conclusions, be exhaustive to consider all potential outcomes when making decisions. This will help you see potential pitfalls and make fewer big mistakes.

What are your greatest fears as an entrepreneur, and how do you manage them?
The biggest fear as an entrepreneur is missing the opportunity window by being either too early or too late.  It’s very difficult to know where you are in the arch of the business cycle, and getting this right is critically important to the success of an enterprise. Being too early or too late is a fear most entrepreneurs share. Just ask anyone who bought a Newton Personal Digital Assistant before iPhones took off.

How did you build a successful customer base?

Our focus is always on providing the best customer experience. To achieve that, we strive to hire diverse talent and take great care of our people. For any sizable business, your customers will be a diverse group of people — if you want your business to grow and succeed, that is. The best way to build relationships, establish trust, and deliver a great experience for a diverse customer base is to have that diversity reflected in your workforce. Diverse teams will naturally bring different perspectives and experiences, allowing an organization to consider different approaches to problem-solving and product development. We believe a diverse team will simply perform better, make better decisions, and result in better customer outcomes.

Keep Reading

Five Best Task Management Tools 

If you're anything like us, you love to get things done. Unfortunately, sometimes the day gets away from us, and we don't accomplish everything...

Dwolla’s Brady Harris Talks Leadership and Driving Value

MP recently sat down with Brady Harris, CEO of Dwolla. With over 20 years of experience in the payments industry, he joined Dwolla to...

Year-End Tax Planning Strategies

So, we’ve finally reached the fourth quarter (Q4) and there’s one thing that should be on your to-do list before the year is out,...

An Excerpt from unReceptive: A Better Way to Sell, Lead & Influence

Up to this point, we have explored how to enhance receptivity to the message. Now, it’s time to discuss how to deliver the message...

The Entrepreneurship Pivot: Knowing When It’s Time to Make a Move

It’s cliché to say that “nothing lasts forever,” but it’s still undeniably true—business cycles wax and wane. The Dow goes up. The Dow goes...

Martin Moore: How to Be a True Leader

Martin Moore, author of No Bullsh!t Leadership gave us his top tips on being a great leader. During our interview, we discussed the traits...

Cultural Fluency: Thriving In A Diversifying World

Our world today seems profoundly shattered. Conflict and strife dominate headlines; politics have become radioactive. As our culture has grown and diversified, many seem...

Jason Boyce: A Top 200 Amazon Seller Gives Us Advice

With almost twenty years of selling experience on Amazon’s marketplace, Jason Boyce is the closest thing we have to an Amazon scholar. Thankfully for...

Caring Leadership and the Modern Organization

MP recently spoke with Heather R. Younger, the best-selling author of “The Art of Caring Leadership.” An international speaker, consultant, adjunct organizational leadership professor, and facilitator...

How to Optimize Your Sales Funnel

Businesses that want to turn browsers into buyers must have a healthy sales funnel. The good news for those doing business in the digital...

The Similarities and Difference Between Leaders and Managers

People often use the terms management and leadership interchangeably, although they’re not the same. While some individuals may be both the manager and leader...

Take Your Idea Generation Process to the Next Level

As an entrepreneur, Samuel Sanders often questions how businesses transform and grow. His new book, “Your Next Big Idea,” teaches readers how to handle...

11 Ways Businesses Can Manage the Stress of The Holiday Season and Prevent Employee Burnout

Managing a direct-to-consumer business with millions of licensed sales can evoke unwanted stress, especially during the busy holiday season. While sometimes the stress is unavoidable, you...

PatientPartner’s Patrick Frank Talks Changing the Healthcare Game and Entrepreneurship

MP recently sat down with Patrick Frank (Forbes 30 Under 30), co-founder of PatientPartner. Frank’s background is in consumer technology, focusing on integrating dual-sided...

Game-Changing Psychedelic Water Leads a Revolutionary Movement

Your face will not melt. That is what Keith Stein reassures everyone about his newest product, Psychedelic Water, a blend of legal, non-hallucinogenic psychedelic...

Tim Sadler and the Tessian Human Layer Security System

Tim Sadler is the co-founder and CEO of Tessian, an innovative security system that automatically detects and stops security breaches caused by human error....

PR Strategies That Can Help Businesses Protect Their Reputations

If you run a business, then you know that crises are inevitable. But whether your company survives or thrives depends largely on how you...

Lynelle Lynch Talks Beauty Industry and Business

The art of entrepreneurship comes to people in many different forms. Some people work from the ground up, some are born into businesses, and...

Raj De Datta Talks Bloomreach, Leadership, and More

As an entrepreneur with over ten years of experience, Raj De Datta knows success. Raj is the CEO and Co-founder of Bloomreach, a platform...

Don’t Knock It ‘Till You’ve Tried It: How to Incorporate Spirituality into Your Daily Work Life

As a CEO, I take a business meets spirituality approach towards running and maintaining a sustainable and thriving business. Over the past ten years,...